TIL

Privacy Policy

Last updated: April 23, 2026

1. Who we are

Totally In Love ("we", "us", "our") operates the website totallyinlove.app and associated digital applications. Our mission is to help people live more fully in life, growth, love, and truth.

2. What data we collect

We collect only what we need to operate and improve our services:

  • Contact form submissions — name, email address, and message content when you write to us via our Contact page.
  • Purchase records — transaction IDs and email addresses from Stripe after a completed purchase. We never receive or store raw payment card data.
  • App usage data — anonymised, aggregated analytics (e.g. feature usage counts) to improve app quality. No personally identifiable information is included.

3. How we use your data

  • To respond to your contact form messages.
  • To fulfil and support your app purchases.
  • To send transactional emails related to your purchase (e.g. delivery confirmation, refund notices).
  • To improve our apps using aggregated, anonymised usage patterns.

We do not use your data for advertising, profiling, or sale to third parties.

4. Third-party services

  • Stripe — payment processing. Stripe's privacy policy governs all payment data. See stripe.com/privacy.
  • Netlify — website hosting and contact form processing. See netlify.com/privacy.

5. Data retention

Contact form submissions are retained for up to 12 months and then permanently deleted. Purchase records are kept for 7 years as required by applicable tax laws. You can request deletion of your contact data at any time by emailing us.

6. Your rights

Depending on your location you may have rights including:

  • The right to access, correct, or delete personal data we hold about you.
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at privacy@totallyinlove.app.

7. Cookies

This website uses only functional cookies necessary for routing and session management. We do not use advertising or tracking cookies.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via a notice on this page with an updated "Last updated" date.

9. Contact

Questions about this policy? Use our contact form or email privacy@totallyinlove.app.